Location, Location, Location

GMDC Staff Leave a Comment

Site selection is a time-honored art and science in the retailing game, but it no longer is as simple as figuring out which side of the street to be on, and what end of town. These days, technology gives retailers an almost unparalleled ability to chart and predict consumer traffic to a granular level and gain insights from the data …

AI and the Battle for Footfalls and Headspace

GMDC Staff Leave a Comment

This week’s guest is Shekar Raman, CEO and co-founder of Birdzi, a grocery retail AI solutions company that he says was inspired by an idea he got from his 11-year-old daughter. That idea has morphed into a data-driven technology leveraging AI and machine learning to help retailers and brands elevate the customer experience. Shekar lays out the functionality of the …

How Restaurant Woes Can Feed Grocer Innovation

GMDC Staff Leave a Comment

As many as 100,000 restaurants – or one in six in the United States – have closed, either long-term or permanently, since the beginning of the pandemic. This isn’t just a business calculation – there also have been millions of jobs lost because of all these closures, not to mention communities that have lost vital components that often helped define their …

Winter is Coming

GMDC Staff Leave a Comment

At this point, it seems inevitable – the next few months (at least) will bring major spikes in the number of COVID-19 coronavirus cases around the country and the world. That’s what medical professionals and public health experts have been warning us about for months and now – with the number of daily cases in the US closer to 100,000 …

Moving Daze and Marketing Opportunities

GMDC Staff

First impressions and how to nail them with customers. You never get a second chance to make a first impression. It may be a cliche, but it also never has been more true, especially because the competitive environment never has been more cutthroat. At the same time, technology and the pandemic have combined to create seismic shifts in consumer behavior. …

The Essentials of Remarkable Retailing, Part 2

GMDC Staff

Relevancy and future-proofing in a pandemic world. What separates the winners and losers in the current pandemic-centric retail environment? Why are some retailers able to establish themselves as sustainably essential, while others are just momentarily relevant because people had to buy toilet paper somewhere? On today’s podcast, Sterling Hawkins and Kevin Coupe re-engage with Steve Dennis, president and founder of …

Eight Essentials of Remarkable Retailing in 2020 and Beyond

GMDC Staff

Part one of “remarkable retailing” and trends that were accelerated by the spread of COVID-19. This week, in the first of a two-parter, Sterling Hawkins and Kevin Coupe engage in a conversation with Steve Dennis, the author of “Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption”. Published just as the pandemic hit, “Remarkable Retail” …

Technology, Competition, & Finding Your Inner Barbecue

GMDC Staff

A look at the congressional testimony by for technology CEOs. Sterling Hawkins and Kevin Coupe take a look back at last week’s Congressional testimony by for technology CEOs – Amazon’s Jeff Bezos, Facebook’s Mark Zuckerberg, Apple’s Tim Cook, and Google’s Sundar Pichai – at a hearing that shed more heat than light. They use comments by the four executives to …

How Shelter-at-Home is Promoting Alcohol Business Innovation

GMDC Staff

Marketing and merchandising innovations that companies are embracing and more! Almost six months of pandemic-induced sheltering-at-home has led to a spike in alcohol sales…and Sterling Hawkins and Kevin Coupe belly up to the bar to look at the marketing and merchandising innovations that companies are embracing, as well as technology inventions that are allowing businesses to bring the bar experience …

Technology Checkup

GMDC Staff

Solutions for COVID-caused problems at retail. On this week’s podcast, Gary Hawkins – the CEO of CART, the Center for Advancing Retail & Technology – joins Sterling Hawkins and Kevin Coupe to do a COVID-19 technology checkup, diagnosing the problems retailers are facing and prescribing solutions for businesses looking to thrive in the current and challenging environment.